The cost most bidders get wrong

TUPE and Public Sector Contracts: A Bidder's Guide

TUPE - the Transfer of Undertakings (Protection of Employment) Regulations 2006 - transfers the incumbent's staff to you, on their existing terms, when you win a service that was previously outsourced, re-tendered, or brought back in-house. You inherit their wages, continuity, pensions and liabilities. Misjudging it is a leading cause of a won contract that loses money.

Published by BidSquirrel · checked against legislation.gov.uk and gov.uk · last reviewed July 2026

There is a particular way to win a public contract and still lose. You price the work as if you were staffing it fresh, you come in competitively, you win - and then you discover that the law requires you to take on the incumbent's whole team, on wages higher than you budgeted, with years of accrued continuity and liabilities attached. The contract was never the clean sheet you priced. This is TUPE, and for anyone bidding on services delivered by people - cleaning, facilities management, catering, security, care, grounds maintenance, back-office functions - it is one of the most consequential things to get right.

This guide explains what TUPE is, exactly when it bites in public-sector bidding, why it is so often the difference between a profitable contract and a painful one, the due-diligence information you are entitled to demand before you price, and how to bid safely when it applies. It complements our sector guides for cleaning and facilities management, which flag TUPE in passing; here we treat it as the pricing risk it really is.

What TUPE is, in plain terms

TUPE stands for the Transfer of Undertakings (Protection of Employment) Regulations 2006. Its purpose is to protect employees when the business or service they work in changes hands, so that they carry over to the new employer instead of simply being made redundant. When TUPE applies, the affected staff transfer automatically to the incoming provider on their existing terms and conditions, with their continuity of employment preserved - the new employer effectively steps into the shoes of the old one.

The critical word for a bidder is automatic. You do not choose to take the staff on, and you cannot cherry-pick who transfers or quietly reset their terms to your own rates. Their contracts move across largely as they were, and dismissing someone because of the transfer, or worsening their terms because of it, is legally hard and risky. In practice, when TUPE applies you inherit a workforce and a cost base you did not set.

When TUPE bites in public bidding

Most public-sector TUPE situations are what the regulations call a service-provision change - the reason it is such a recurring feature of tendering. A service-provision change happens when responsibility for delivering an identifiable service moves from one party to another while the work itself stays essentially the same. There are three common shapes it takes, and all three appear constantly in public procurement:

  • First-generation outsourcing: a buyer that has been delivering a service in-house (say, cleaning its own buildings) contracts it out to you, and the staff who did the work transfer to you.
  • Re-tender to a new provider: a contract held by an incumbent comes up for competition and you win it, so the incumbent's staff assigned to that contract transfer from them to you - the classic bidding scenario.
  • Insourcing (bringing it back in): a buyer decides to stop outsourcing and take the service back in-house, so the contractor's staff transfer to the buyer. As an outgoing incumbent, this is TUPE working in the other direction.

Why it can decide whether the contract makes money

When you inherit staff under TUPE, you inherit their actual wages, not the rates you would have offered a new hire. On a labour-intensive service the wage bill is most of the cost, so a workforce paid a few pounds an hour above your assumption can turn a healthy-looking margin negative across a multi-year contract. You also inherit accrued holiday, notice entitlements tied to long service, any enhanced sick pay or contractual bonuses, and potential redundancy exposure if you later need to reshape the team.

Pensions deserve their own line. For local-government and other public-sector transfers, staff often carry rich pension arrangements, and there are protections (Fair Deal principles and related pensions guidance) intended to preserve broadly comparable provision on transfer. Matching a defined-benefit or comparable scheme is materially more expensive than auto-enrolment minimums, and it is a cost bidders routinely underestimate. Get the pension position wrong and you can win the work at a price that never covered the true cost of employing the very people delivering it.

This is why TUPE is a top cause of the unprofitable won contract. The failure is almost never in the delivery - it is in pricing a clean-sheet team when the law was always going to hand you the incumbent's.

The due diligence you must demand: Employee Liability Information

You are not meant to price this blind. TUPE requires the outgoing employer to provide Employee Liability Information (ELI) about the transferring staff, and good public buyers include TUPE and staffing information in the tender pack precisely so bidders can cost it. If it is not there, ask - a buyer that expects TUPE to apply but withholds the staffing data is asking you to price a risk you cannot see, and you are entitled to press for it during the clarification window.

At a minimum, work to establish the following before you commit a price. Anonymised is fine and expected; you need the shape of the cost, not names:

  • Headcount and roles - how many people transfer, doing what, at what FTE, and how many hours in total.
  • Pay and enhancements - actual hourly or annual rates, plus overtime, shift premiums, bonuses and any contractual extras.
  • Terms and continuity - length of service, holiday entitlement, notice periods, sick-pay terms, and any collective agreements that bind you.
  • Pension arrangements - which scheme(s) the staff are in, and what you would be obliged to provide on transfer.
  • Known liabilities - outstanding claims, grievances, disciplinary matters or accrued costs that would follow the staff to you.

A note on the Procurement Act and worker protection

It is worth being precise here, because two separate things are easily conflated. TUPE is employment law and applies regardless of which procurement regime the tender runs under - it bites the same whether the contract is procured under the Procurement Act 2023 (live since 24 February 2025) or under the legacy Public Contracts Regulations 2015 for procurements commenced before then. Nothing about the procurement rules switches TUPE on or off; the service-provision-change test does that.

The Procurement Act does contain worker-protection provisions - a Part 5A on workforce matters was legislated to sit within the regime - but as at mid-2026 those specific duties are not yet operative and should not be relied on when you price. In other words: cost your bid on TUPE as it stands, on the staffing information in the pack, and do not assume any additional Act-based workforce duty is doing work for you yet. This is a perishable point, so check the current commencement position when you bid, because it is expected to move.

How to price and bid when TUPE applies

The discipline is simple to state and easy to skip under deadline: price the team you will actually inherit, then work out whether you can deliver profitably around it - not the other way round. Start from the ELI, build the real wage bill including on-costs (employer's National Insurance, pension, holiday cover), and only then layer your management, overhead and margin on top. If the sums do not work at a price you could win with, that is a bid/no-bid signal, not a reason to shave the labour line to something the law will not let you pay.

Where you genuinely believe efficiencies are possible - better rostering, reduced agency reliance, natural turnover over the term - model them cautiously and separately, and never bank day-one savings that depend on changing inherited terms, because you largely cannot. If a buyer's scored questions ask how you will manage the TUPE transfer, treat that as marks on the table: a clear, humane mobilisation and consultation plan reassures a buyer far more than silence, and it signals you have understood the workforce you are taking on.

  • Get the ELI first, and price from it - the transferring wage bill is your floor, not your target.
  • Include full on-costs: employer's NI, the required pension, holiday and absence cover, not just headline pay.
  • Cost the pension honestly - public-sector transfers often carry protected, comparable-scheme obligations.
  • Model efficiencies prudently and separately, and never assume you can reset inherited terms.
  • Answer any TUPE-management question in the bid - a credible transfer and consultation plan both scores and de-risks.
  • If it will not pay at a winnable price, no-bid with your eyes open - a loss-making won contract is worse than a lost one.

Take this to a live tender

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Frequently asked questions

What is TUPE and when does it apply to a public contract?

TUPE is the Transfer of Undertakings (Protection of Employment) Regulations 2006. It applies to public bidding mainly through a service-provision change - when a service is first outsourced, re-tendered to a new provider, or brought back in-house. If you win a service previously delivered by an incumbent (or the buyer itself), the staff assigned to it usually transfer to you automatically on their existing terms.

Do I have to keep the incumbent's staff and their pay if I win?

Generally, yes. When TUPE applies the staff transfer automatically on their existing terms, with continuity of employment preserved. You cannot pick who transfers or reset their pay to your own rates, and dismissing or worsening terms because of the transfer is legally difficult and risky. In practice you inherit the team and its cost base - which is why you must price it, not your clean-sheet assumptions.

What information can I demand before pricing a TUPE bid?

Employee Liability Information (ELI) - the data the outgoing employer must provide about transferring staff. Ask for anonymised headcount and roles, actual pay and enhancements, length of service, holiday and notice terms, sick-pay terms, pension arrangements, and any known liabilities such as claims or grievances. If the tender pack omits it and TUPE clearly applies, press for it in the clarification window rather than guessing.

Does the Procurement Act 2023 change how TUPE works?

No. TUPE is employment law and applies the same regardless of the procurement regime - whether the contract runs under the Procurement Act 2023 (live 24 February 2025) or the legacy PCR 2015 for earlier procurements. The Act was legislated with worker-protection provisions (Part 5A), but as at mid-2026 those specific duties are not yet operative, so price your bid on TUPE as it stands and check the current commencement position when you bid.

Why do firms win TUPE contracts and still lose money?

Because they price a fresh team and then discover the law hands them the incumbent's. The transferring staff often cost more than assumed - higher wages, long-service entitlements, and sometimes protected public-sector pensions that are far dearer than auto-enrolment minimums. Miss those and the price never covers the true cost of employing the people delivering the work. Pricing from the ELI, on-costs included, is the guard against it.

Does TUPE apply to cleaning, FM and security tenders?

Almost always, because these are labour-based services delivered by an identifiable team, so a re-tender or outsourcing triggers a service-provision change. The transferring wage bill is usually the largest single cost, which makes accurate TUPE due diligence the deciding factor between a profitable contract and a loss-making one in these sectors in particular.

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